Envision acquiring a typical "How can I reset my password?" ticket. As opposed to typing out a reply, our system whips up an precise respond to using your Information Foundation. A neat way to deal with the standard suspects!
The two me and my co-founder have decades of tech-assist track record. And i am so happy with the operate we have carried out on our most up-to-date Edition.
Display capture - you could history your screen (a video clip or one screenshot) suitable through the Internet app and add it to the ticket, no extra program needed
Here's how Jitbit's straightforward ticket technique tracks and handles your clients' requests and saves your technicians' time:
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This is the totally free, incredibly basic browser based mostly display screen sharing application in between 2 persons. Use it to immediately share your display that has a co-worker remotely.
Cloud Studio: An internet-centered undertaking style and design application, featuring a huge selection of connectors to communicate with numerous information methods.
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Our powerful, constructed-in "if this, do this" module can help you automate a heap of tedious tasks and send out SLA alerts. Help you save time for people consumer queries that involve a private contact. iOS & Android
Initially off, flip the ChatGPT integration on. It truly is set to opt-in by default due to the fact your jitabet login information might be despatched into the OpenAI API. Consider their privacy plan for anyone who is anxious.
IT professionals need an uncomplicated and effective application to assist them accomplish their work. The UI need to be neat and simple so they do not end up with a lot more head aches. They have to have a portal to handle all guidance requests in one position - telephone phone calls, emails and World-wide-web-type requests.
The downloading approach commonly requires approximately 3 minutes. Here's a short tutorial for setting up the software program:
There's practically nothing fairly as gratifying as figuring out a perilous functionality problem and squashing it just like a bug. Which is what exactly we did a short while ago at Jitbit, and we're very enthusiastic about it.
We have also rewritten the "advised KB article content" module to utilize an area (as in "your knowledge is not shared with any individual") Significant Language Design (LLM) to vectorize a ticket and Identify comparable articles, which improves relevance dramatically.